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    Why is my Conext CL showing an alarm code: 32 & 33 - AC temp snsr flt & DC temp snsr flt ( AC and DC Temp Sensor Fault Service Alarm)

    Issue: 
    Customer is calling to confirm alarm code: 32 & 33 ( AC temp snsr flt Service)

    Product Line: 
    Conext CL 18000NA Conext CL 25000NA Conext CL 20000E Conext CL 25000E

    Environment:  
    On site troubleshooting
     
    Cause:
    Abnormal ambient temp
    Cooling problem
    Detection circuit malfunction

    Resolution: 
    Check fans, installation conditions, air inlet and outlet
    Check Internal temperature displays in STATUS screen
    Turn off and on AC breaker
    If failure persists, replace the unit

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