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    What could cause the error: "The Web Gate Runtime Files VMSCF are not installed on this PC" when connecting to the Magelis via Web Gate?

    Issue:
    What could cause the error: "The Web Gate Runtime Files VMSCF are not installed on this PC" when connecting to the Magelis via Web Gate?

    Product Line:
    WebGate, Web Gate, client file

    Resolution:
    This error could be due to the PC not having administrator rights.  If you are logged onto the PC as a User, please log out and log back in as the Admin.  Then try to connect to the Magelis via Web Gate.  

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