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    Smart-UPS VT-G3500; Load does not turn on automatically after an outage/shutdown

    INTERNAL ONLY

    Issue:
    Load does not turn on automatically after an outage/shutdown


    Product line:
    Smart-UPS VT-Galaxy 3500


    Environment:
    All Product models, all serial numbers


    Cause:
    The system is set to not auto start by default


    Resolution:
    You can set the load to turn on automatically after an outage from the powerview display.

    1. Go to Setup menu
    2: Select System
    3: Select Auto Start
    4. Change value to On

    This may take one reboot of the UPS to take affect, and you will need to turn on the load manually then.  After that first reboot it should automatically turn on in the future.

     

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