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    I already have a serial number for Schneider Electric Automation and HMI programming software, where can I download it?

    Issue
    Customer has all of the information that is needed for a software installation except for the media itself.

    Product line
    Unity Pro, ProWORX 32, Concept, SoMachine and Vijeo Designer

    Resolution
    The Automation programming software packages (Unity Pro, ProWORX 32, Concept, SoMachine and Vijeo Designer) are all posted on your Partner Portal..... https://partner.schneider-electric.com/partners/Menu/Login Customer's that have an active support contract can access the website to download any software updates. Customers without support contracts need to contact the Contract Sales group at #888-266-8705 (Option #3) to renew their support contracts so they can have access to latest software releases and updates.

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