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    What will cause an Altistart 46 or Altistart 48 to fault on an FrF (Frequency Fault)?

    Issue:
    What will cause an Altistart 46 or Altistart 48 to fault on an FrF (Frequency Fault)?

    Product Line:
    ATS46/48

    Environment:
    All serial numbers for ATS46/48

    Cause:
    N/A

    Resolution:

    Possible Cause:
    • Mains supply frequency outside acceptable limits.
    Corrective Action:
    Check that the frequency is between
    • 60 Hz +/- 3.6 Hz (56.4 Hz to 63.6 Hz)
    • 50 Hz +/- 2.5 Hz (47.5 Hz to 52.5 Hz)

    Check the internal connections in the soft start.  If they are all ok, then suspect a problem with the ATS46 or ATS48 Main Control Board .
    The ATS46 Main Control Board is no longer available and would need to be replaced with a ATS48 soft start. The ATS48 Main Control Board part number is VX4G481

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