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    What information is needed to upgrade / update SEPAM firmware?

    Issue
    User would like to know what information is required to upgrade / update SEPAM firmware.

    Product Line
    SEPAM series 20
    SEPAM series 40
    SEPAM series 80


    Environment
    Firmware

    Resolution
    Updating / upgrading to the latest firmware version of the SEPAM is always recommended.

    The firmware update / upgrade is needed to fix know issues of previous firmware versions. It is also needed if customer wants to change the local language being used in the SEPAM. Lastly, it is needed if the customer wants to have the latest features / functions / fixes added to the latest firmware version.

    Details required to request the latest firmware version of the SEPAM:
    1. Serial number of the base unit
    2. Model number of the unit
    3. Existing firmware version of the base unit
    4. Local language that will be used.
    You can request the latest firmware version for the SEPAM by sending this information to your local Schneider Electric representative.
    Additional details will be given to you by the local Schneider Electric representative when upgrading / updating the firmware version.

     

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