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    Why is the subscription report says successful when sent to the printer but nothing prints?

    Issue
    Unable to print subscription reports from PME/Web Applications/Reports even when it says it was successful.
    If the report is saved to the desktop, it prints OK.
    From the Desktop works because it is using Windows not PME.

    Product Line
    All versions of Power Monitoring Expert (PME)

    Environment
    Power Monitoring Expert
    Printing Reports


    Cause
    The installed printer does not allow printing from subscription reports in PME/Web Applications/Reports.

    Resolution
    In order to print pdf subscription reports, a TRUE PDF printer needs to be installed.
    The printer specifications needs to include PDF under the  Page Description Languages as shown below.


    Page Description Languages (PDL)
    PCL® 5c, PCL® 6, PDF direct, PostScript 3 compatible 

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