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    What are some possible reasons why I cannot connect SoMove with my drive?

    Issue:
    What are some possible reasons why I cannot connect SoMove with my drive? 

    Product Line:
    ATV12, ATV212, ATV312, ATV32, ATV61, ATV71
     
    Environment:
    All serial numbers and models
     
    Cause:
    Refer to the attached PDF
     
    Resolution:
    Refer to the attached PDF 
     filename: SoMove Connection issues V1 
     

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