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    A generic diagram for the selected device could not be found error from client workstations after installing PM8000 driver in IONE 6.0.1

    Title
    A generic diagram for the selected device could not be found error from  client workstations after installing PM8000 driver in IONE 6.0.1

    Issue
    When opening the diagram for the PM8000 from Vista in IONE 6.0.1, it displays the following error " A generic Diagram for the Selected device cound not be found.
    It works OK when opening the diagram from the Server but no from the client workstations

                                            

    Product Line
    IONE 6.0.1

    Environment
    ION Enterprise

    Cause
    The PM8000 folder does not get intalled on the registry under HKEY_ LOCAL_MACHINE\SOFTWARE\Schneider Electric\ION Enterprise\6.0\DeviceInfo

    Resolution
    *Warning: This article contains information about editing the registry. Improper changes to the registry can permanently damage the operating system. Always backup the registry before making any changes.*
    The registry will look different fom a 32bit than a 64bit system. In order for this process to work, the server and the client need to both be 32bit or 64bit systems.
    Click on Start and type REGEDIT to open the registry
    ON the Server machine, go to HKEY_ LOCAL_MACHINE\SOFTWARE\Schneider Electric\ION Enterprise\6.0\DeviceInfo
    Find the PM8000 folder, right click and select Export and save the file.
    Copy this PM800 regisry file to the client workstations and and run it by double clicking on the file.
                             
       
                                 Screen shot from 64bit system
                                




     

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