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    Event Notification Module 8.3 throws an error "Unable to send relay test request to server" when testing a subscription"

    Issue:
    While using ENM 8.3, a user is attempting to test the ENM functionality by sending out a test email. However, when they click on the "test" button they get a pop-up stating, "Unable to send relay test request to server" when testing a subscription".

    Product Line:
    Event Notification Module 8.3
    PowerScada Expert 8.0
    Power Monitoring Expert 8.0

    Environment:
    Power Monitoring Expert Software Configuration

    Cause:
    There are no errors in the Diagnostics tab in the Monitoring and Diagnostics webpage (http://:85). There are also no errors in the Windows Event Viewer. 

    Resolution:
    This is because the SE Event Notification Service is not running. Once this service is started successfully, the test page will get sent out successfully. 

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