Discover our Clipsal Smart Home packages as seen on the Block

in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Com'X 200 Gateway (EBX 200) firmware upgrade fails when upgrading to version 2.0.5 or later

    Issue
    Com'X 200 firmware upgrade fails when upgrading from a version prior to 1.46 to firmware version 2.0.5 or later.

    Product Line
    Com'X 200 Gateway

    Environment
    Firmware upgrade

    Cause
    "Signed Firmware" was introduced in version 1.1.20. 

    Resolution
    If the current version of firmware is prior to 1.1.20, you must first be upgrade to version 1.1.20 then to 1.4.6. Afterwards, the Com'X 200 firmware can be upgraded to 2.05 or later.

    The firmware can be upgraded through the Com'X web page.
    1. Once logged in to the Com'X web page, select the 'Maintenance' tab.
    2. Click on the 'System Settings' tab on the left-hand side of the screen.
    3. Click on 'No file chosen' and select the firmware upgrade file.
    4. Finally, click on the 'Upgrade firmware' button.
    Kindly refer to the FAQ below for the steps on upgrading the com'x firmware and the latest firmware:
    Latest firmware version: FA270260
    How to upgrade: FA270261


    All mentioned firmware versions are attached below and available here.
     

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance