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    How to recover PowerChute Business Edition unknown user name and password?

    Issue:
    PowerChute Business Edition user name and or password is unknown / lost.

    Product:
    PowerChute Business Edition

    Environment:
    All support OS

    Cause:
    Lost / unknown login user name and or password

    Solution:
    For PowerChute Business Edition Agent version 9.5 see instruction on page 2 of the User's Guide. http://www.apc.com/salestools/PMAR-9BULAD/PMAR-9BULAD_R1_EN.pdf

    For all other versions os PowerChute Business Edition there is no method to recover from unknown user name and or password PowerChute must be uninstalled and reinstalled.

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