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    When uploading a template to an ION meter, the following error message appears. "Feature set not compatible."

    Unable to upload template to ION meter. Receive the following error. "Feature set not compatible."

    Product Line
    ION7550, ION7650

    ION Setup

    Templates can only be uploaded if the modules in the template match those on the meter. The modules on the meter are determined by the firmware.
    For example, if a customer changes from v371e firmware (with IEC 61850 implementation) to v371s firmware (without IEC 61850 implementation), they will be unable to upload their previous template.

    Install the default meter template (you will lose all existing configurations).

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