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    Diagnostics Tool has stopped working in SPM 7.0.x/ PME7.2.x/ PME 8.0

    Issue
    The following message pops up when running the diagnostics tool in SPM 7.0.x/ PME 7.2.x/ PME 8.0 :

              
              Diagnostics Tool has stopped working
              check online for a solution and close the program
              close the program
              debug the program


    Product Line
    Power Monitoring Expert 8.0
    Power Monitoring Expert 7.2.x
    Struxureware Power Monitoring 7.0.x

    Environment
    Windows Server 2012 R2
    Windows Server 2008 R2

    Cause
    User is logged in to the server with non-administrative rights.

    Resolution
    Login to the server with a user within Administrators group.
     

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