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    No access to web agent using TLS 1.1 or TLS 1.2 with PowerChute Business Edition 9.0.1, 9.1.0, 9.0.2

    Issue:
    PowerChute Business Edition 9.0.1, 9.1.0 and 9.0.2 is packaged with JRE 6. JRE 6 is not compatible with TLS 1.1 or TLS 1.2

    Product Line: 
    PowerChute Business Edition  versions 9.0.1, 9.1.0 and 9.0.2

    Environment:
    OS: Linux, Solaris, Windows x64, x86

    Cause:
    JRE 6 is not compatible with TLS 1.1 or TLS 1.2 see the following for more info: http://docs.oracle.com/javase/7/docs/technotes/guides/security/SunProviders.html

    Solution:
    Upgrade the version of JRE used by PowerChute to a version greater than 6
    1 – Install a standalone x86 Java JRE (minimum JRE version 7)
         Note: On Linux, the RPM Package Manager installs the JRE to the /usr/java/ directory.

    2 – Download the JRE Config Tool from the following location:   
    http://www.apc.com/tools/download/software_comp.cfm?sw_sku=SFPCBEJRE&id=125&swfam=125

    3 – Run the JRE Config Tool to change the location of the Java JRE used by PowerChute to  the  JRE installed in step 1.
     

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