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    PowerChute Business Edition is not receiving product update notifications

    Issue:
    PowerChute Business Edition (PowerChute) is not receiving product update notifications.

    Product Line:
    PowerChute Business Edition

    Environment:
    OS: Windows x64, x86
    Build: PowerChute Business Edition 9.1.0, 9.1.1, 9.0.2, 9.0.3 OEM Basic and 25 Node Deluxe

    Cause:
    The "apccert" SSL certificate file needs to be updated.

    Resolution:
    1. Download the apccert file attached to this KBase.
    2. Stop the PowerChute Business Edition Server service by right-clicking on APC PBE Server service and selecting Stop.
    3. Copy the updated apccert file into the PowerChute Business Edition Server install directory e.g. C:\Program Files (x86)\APC\PowerChute Business Edition\server
    4. Start the PowerChute Business Edition Server service by right-clicking on APC PBE Server service and selecting Start
    5. The product update notification will now appear when a product update becomes available.

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