Discover our Clipsal Smart Home packages as seen on the Block

in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    What to do when C-Bus dimmer channel will not turn off ?

    First of all check that the programming is correct.
    If using LED lights, the LED may stay on when the channel is off, this is due to the leakage current being enough to power the LED, use of a 31LCDA may resolve this issue.
    If using Halogen and  the channel will not turn off, there may be damage to the electronics on this channel - Electricians only to perform this check, disconnect the Active's , Neutral and Earth from the unit, remove the cable for the load on that channel then with a multimeter check between the Neutral and that suspect channel output, if you see a low resistance the Triac has shorted.
    Advise not to use this channel and label as faulty, other channels on this dimmer should still be ok to use as per normal, alternatively you could return this unit for a quote on repair, note a repair may not be possible.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance