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    What steps are needed to reset the password on the NetShelter ARU?

    Issue:
    Customers need to know how to reset a lost password.

    Product Line:
    NetShelter SX, NetShelter VX

    Environment:
    All versions and serial ranges.

    Cause:
    The password is lost and needs to be reset.

    Resolution:
    To reset the password press: Setup -- System -- System Password -- use the 5th through 12th digits of the serial number.

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