Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Why is my XW SCP screen lit with no characters?

    It is possible the Rx conductor in Cat5 cable has a bad connection. 
    Try a different Cat5 cable. 
    There has been at least one instance of brightness/contrast being turned up so high that the characters are illegible. 
    This would be indicative of an SCP that is malfunctioning, as the characters should still be legible.
    Temporary solution :
    Step 1 : Connect SCP to XW, CSW inverter or MPPT80 controller without any other devices in the network. Plug network terminators in unused ports.
    Step 2 : Press "Exit" button 10 times>Enter>Arrow down 2 times (to get past SYSTEM SETTINGS in SELECT DEVICE menu)>Enter>Enter>Arrow Down 5 times>Enter
    You should now see the characters because the brightness has been reduced. 
    If SCP is under warranty, contact Technical Support for RMA.
    If out of warranty, customer may be able to continue to use it if no other abnormal conditions exist.


    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance