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    Why does the fan on my drive run continously when it is cold?

    Issue:
    Fan continues to run

    Product Line:
    ATV312

    Environment:
    All models and serial numbers

    Cause:
    The fan should not run continously.  The fan should come on when the drive thermal state reaches 70% and stop when it drops below 60%.

    Resolution:
    The drive can operate with the heatsink fan running continously.  If this is undesirable the drive can be repaired or replaced.

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