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    ComBox - Conversion of ComBox from HELO to EHLO email format for Enhanced SMTP authentication.

    Issue:

    ComBox is factory default to work in HELO mode
    Both HELO and EHLO are standard SMTP greetings used to identify the features supported by an email client

    HELO email identifier is incompatible with SMTP-AUTH on many email servers

    Only EHLO greeting mode supports Enhanced SMTP authentication



    Environment:

    Conext ComBox with firmware version 1.03BN0450 or later
    All ComBox supported devices
    To be performed by qualified personnel only

    Applications used for this tech note:
    1. ehlo.lux
    or
    2. helo.lux



    Resolution:

    To ENABLE EHLO identification mode, we will use the "ehlo.lux" script

    1. Use attached or download "ehlo.lux" script (see download reference link below)
    2. If necessary, extract, else copy this script into the root directory of a clean USB flash drive (ensure that there are no other files on flash drive)
    3. Insert the flash drive into the ComBox and observe the Memory indicator LED, wait for it to complete flashing
    4. Remove the flash drive from the ComBox
    5. Power Cycle the ComBox for new settings to take effect.

    You can now take the flash drive and insert to your computer and review "settings.log" file and confirm the script ran successfully
    Optional: It is now ok for you to save those files or clear your flash drive for other uses.

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    (Default Mode)
    To ENABLE HELO identification mode, we will use the "helo.lux" script

    1. Use attached or download "helo.lux" script (see download reference link below)
    2. If necessary, extract, else copy this script into the root directory of a clean USB flash drive (ensure that there are no other files on flash drive)
    3. Insert the flash drive into the ComBox and observe the Memory indicator LED, wait for it to complete flashing
    4. Remove the flash drive from the ComBox
    5. Power Cycle the ComBox for new settings to take effect.

    You can now take the flash drive and insert to your computer and review "settings.log" file and confirm the script ran successfully
    Optional: It is now ok for you to save those files or clear your flash drive for other uses.



    Cause:

    Note:
    Scripts modify operation at the backend with no change to user interface.

    Download Reference : http://www.schneider-electric.com/products/ww/en/7000-solar-off-grid-and-back-up/7030-monitoring/62089-conext-combox/?BUSINESS=7

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