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    How can I tell the version of Botzware on my NetBotz version 3 appliance?

    Issue:

    Determining the version of Botzware on a version 3 NetBotz appliance.


    Product Line:

    NetBotz


    Environment:

    NetBotz version 3


    Cause:

    When trying to determine if your NetBotz appliance is up to date, you first need to find out your current version. There are 3 basic ways to determine your current version.


    Resolution:

    Web Interface:
    When viewing an on-line NetBotz appliance through it's web interface, you can go to the "Pods" tab. Listed under sensor pods, you should see the name of the appliance (if not changed, should be something like NetBotz Rack Monitor 450) along with the integrated sensor pod and other connected sensor pods. If you click on the name of the unit, then click "Pod Details" and "More Details". You should see:

    Bootstrap Version V4_3_0_20131213_1348

    OS Version V4_3_0_20131213_1348

    Application Version V4_3_0_20131213_1348

    This appliance is running Botzware version 4.3

    Advanced View Interface:
    In advanced view, click on the "About" tab. This should not be confused with the "Help" "About" menu. On the About tab, you should see information in the top of the window for the unit and it too should have information similar to that of the web page:

    Bootstrap Version V4_3_0_20131213_1348

    OS Version V4_3_0_20131213_1348

    Application Version V4_3_0_20131213_1348

    This appliance is running Botzware version 4.3

    If you were to look at the "Help" About menu, you will see a version for the "Advanced View" software which would look something like this:
    Version 4.3.0 (Build: AV_20131213_1621)
    This is 4.3 as well and you should always try to match the major version of Advanced View with the version of Botzware running on the appliance.

    Command Line Interface:
    When connecting through a serial connection with HyperTerminal or Putty or through a telnet connection, when prompted for a login, simply hit enter. This should again ask for a login and provide added
    information such as:

    netbotz93B01E login:
    NetBotz BotzWare V4.3.0

    Warning: system login through this interface without direction from NetBotz Support will void your warranty.
    netbotz012345 login:

    This also indicates a version of 4.3.
     

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