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    Where can I find the FO (Factory Order) or Q2C number for an E-Flex drive?

    Issue:
    Where can I find the FO (Factory Order) or Q2C number for an E-Flex drive?

    Product Line:
    Enclosed Altivar 61, Enclosed ATV61, E-Flex, Eflex

    Environment:
    All models

    Cause:
    To determine warranty status or check the Bill of Materials for spare parts.

    Resolution:
    On the back of the E-Flex enclosure door is the nameplate.  At the bottom of the nameplate, you will see "Made in USA" or "Made in Mexico".  The second box is a two digit plant code.  The third box is an 11 digit number which is our Factory Order/Q2C number. 
     

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