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    Data Center Expert | Using APC SNMP Device Configuration to change SNMP settings may disassociate the current notification policy for that device.

    Issue:
    Changing SNMP settings for APC Devices using APC SNMP Device Configuration within Data Center Expert may cause the device to be disassociated from its current notification policy.

    Product Line:
    InfraStruxure Central (ISXC)
    StruxureWare Data Center Expert (DCE)

    Environment:
    StruxureWare Data Center Expert (all versions)

    Cause:
    Switching the protocol used for communication between Data Center Expert and APC Devices from SNMPv1 to SNMPv3 may disassociate the current notification policy.
    Mass configuring APC Device SNMP settings using APC SNMP Device Configuration within Data Center Expert may disassociate the current notification policy.

    Resolution:

    After using APC SNMP Device Configuration, for an SNMP settings change or a migration from SNMPv1 to SNMPv3, check the notification policies and ensure the correct devices are listed within each of them.  If a device has reset to the Default notification policy, ensure to move it to the correct notification policy. This will need to be done manually for each device.
     

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