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    SMTP server returned error “Illegal address syntax from unknown in MAIL command:” when emailing the historical logs from an EGX300

    Issue
     
    The smtp server returned the following error:
     
    Nov 26 09:16:03 ip-10-10-20-165 postfix/smtpd[23309]: warning: Illegal address syntax from unknown[192.168.0.64] in MAIL command: test@Schneider-electric.com
     
    Also, the diagnostic page of the EGX300 shows a "connection error" under the SMTP portion.

    Product Line
    EGX300 

    Environment

    EGX300 built in webpage configuration 

    Cause
     

    The From Address: and To Address: are not in a format that the SMTP server recognizes. 
     
     

     
     
    Resolution
     

    Add the signs "<" and ">" to the From Address: and To Address: fields. 


    Now, verify proper email opperation.

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