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    Connection Schedule completed but Site Connection did not complete message

    Issue
    The message "site connection schedule completed, but site connection did not complete" may appear in the schedule event log.

    Product line
    ION Enterprise
    StruxureWare Power Monitoring (SPM) 7.0.x
    Power Monitoring Expert 7.2.x, 8.x

    Causes

    The connection for the referenced site did NOT end for one of the following reasons:

    • all records were uploaded
    • the maximum time alloted for a site expired
      i.e.: connection terminated prematurely due to end of schedule
    Resolution

    There is no one solution. Determine if onboard logs are all uploaded using the diagnotic viewer 
    Management console -> Tools -> System -> Diagnostic viewer
    If all onboard logs are not uploaded perhaps increase the connection time in the schedule.
    Alternatly determine why logs could not be uploaded in the alloted time period. Bad communictions? timeouts?

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