Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    ION7300 series communication loss when reading registers via Modbus TCP/IP

    ION7300 series communication loss when reading registers via Modbus TCP/IP

    Product Line
    ION7300 Series Meters (ION7300, ION7330, and ION7350)

    The cause of the behavior is the Ethernet stack holding the ports open after a connection has been severed improperly. 
    As the device believes there is still a connection, it will not accept any incoming requests, and it will hold this state continuously. 

    The user will lose communications with the meter via Modbus TCP over Ethernet even though the user can still ping the meter.

    The only methods of resetting the socket connections are:

    • Power cycling the device.
    • changing the meter IP address. 
    This will clear the Ethernet stack and remove any broken connections. 

    In addition, review FA212335 for Ethernet ports and socket summary on ION Meters.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance