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    Why does PowerChute Network Shutdown not establish communications with Network Management Card when Radius is enabled?

    Issue:
    PowerChute Network Shutdown will not establish communications with Network Management Card when Radius is enabled.

    Product Line/s:
    PowerChute Network Shutdown
    Network Management Cards (NMC) AP9617, AP9618, AP9619, AP9630, AP9631, AP9635CH, AP9635

    Environment:
    All support OS

    Cause:
    Radius authentication is not supported by PowerChute Network Shutdown

    Solution:

    Switch the Network Card from Radius to Local Authentication Only
     

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