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    Smart-UPS VT-G3500; Why does my UPS report higher output current than input current?

     
     
    Issue:
    Why does my UPS report higher output current than input current?
     
    Product line:
    Smart-UPS VT-Galaxy 3500
     
    Environment:
    All model numbers, all serial numbers
     
    Cause:
    The UPS is rated for output power factor of 0.8, while the input is power factor corrected. The result is a lower input current than output current, as the difference in power factor is 20 percent. As we charge at maximally 10% (of kW rating) and the losses in the unit are around 5% of the input current, we will see a nominal input current when charging at a level approximately 5% lower than the maximal nominal output current at load PF 0.8.
     
    Resolution:
    NA
     
     

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