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    BMS AP9921X-AP9922; alarms “Battery Low User Defined Voltage”

     
     
     
    Issue:
    BMS AP9921X-AP9922; alarms “Battery Low User Defined Voltage”

     
    Product line:
    Battery Management System (BMS) AP9921X & AP9922

     
    Environment:
    All models, all serial numbers

     
    Cause:
    The voltage of a battery is below the configured threshold.

     
    Resolution:
    Identify the listed batteries immediately so that system backup time is not reduced. Check for exterior causes of this alarm, such as a loose connection or corrosion on a battery post. If the battery has no external problems, perform a follow-up reading with a battery tester. If a specific battery causes repeated alarms (especially if the alarms have increasing deviation percentages), the battery is failing. Replace the battery.
     
     

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