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    Why is notify users missing or grayed out in PowerChute Network Shutdown on my Windows system?

    Issue:
    Notify users is missing or grayed out in PowerChute Network Shutdown on my Windows system.

    Product Line:
    PowerChute Network Shutdown

    Environment:
    Windows Vista, 7, 8, 2008, 2010, 2011, 2012, 2016, Hyper-V

    Cause:
    Starting with the release of Windows Vista Microsoft removed the messaging service from their OS. PowerChute relied on this messaging service.

    Solution:
    1 - A third party messaging service can be scripted to send messages.
    • For help with writing command files for use with PowerChute Network Shutdown see Kbase FA159586
    2 - Review Kbase FA239561
     

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