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    Why does the Windows Service for PowerChute Business Edition Agent not start?

    Issue:
    Windows Service for PowerChute Business Edition Agent does not start.

    Two ways of checking this:

    * A dialog pop-up message is shown after the service fails to start

    * The Windows Event Log shows:

    (1) Windows Application log
    Source: APC PBEAgent
    Type: Error
    Event ID: 101
    Description: Error: 0, Time out 90 seconds. Service start operation canceled.

    (2) Windows System log
    Source: Service Control Manager
    Type: Error
    Event ID: 7024
    Description:APC PBE Agent terminated with the following error: 0(0x0)

    Product Line:
    PowerChute Business Edition (PCBE)

    Environment:
    All Windows OS

    Cause:
    This can be caused by a large number of temporary files in the \temp folder (usually C:\Windows\temp).

    Solution:
    Delete the temporary files in the \temp folder.


     

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