in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Powerhouse Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Manually Uninstalling PowerChute Business Edition Due To Incomplete Removal Or "Maintenance Successful" Error When Reinstalling The Software

    Issue:
    Manually Uninstalling PowerChute Business Edition Due To Incomplete Removal Or "Maintenance Successful" Error When Reinstalling The Software

    Product Line:
    PowerChute Business Edition (PCBE)

    Environment:
    Windows OS

    Cause:
    Incomplete Removal Or "Maintenance Successful" Error When Reinstalling The Software

    Resolution:
    Remove PowerChute Business Edition, by deleting the folders and registry keys created by the install.

    Warning: Using the Registry Editor incorrectly can cause serious system wide problems that may require you to reinstall Windows to correct them. Schneider Electric and Microsoft can not guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. Schneider Electric is not responsible for any consequence caused by editing of the system registry.

    1. Make sure the APC PBE Agent and APC PBE Server services are stopped if they exist.

    2. Delete the following folders through Windows Explorer or My Computer:
    Agent: c:\Program Files\APC\PowerChute Business Edition\agent (or whatever the install path was) c:\Program Files\InstallShield Installation Information\{BCE9F441-9027-4911-82E0-5FB28057897D}

    Server: c:\Program Files\APC\PowerChute Business Edition\server
    c:\Program Files\Common Files\APC
    c:\Program Files\InstallShield Installation Information\{A6491A4A-AAA0-4892-BFEF-ECD6CECE2FF3}
    Console: c:\Program Files\APC\PowerChute Business Edition\console
    c:\Program Files\InstallShield Installation Information\{0F86FD09-BA63-4E45-A70B-604C1106C2F2} 3. Go to the start menu, then run, and type regedit or regedit32.

    4. Find and delete the following keys. Note… some keys may require a change of security. Keys such as KEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_APCPBESERVER may error when attempting to delete them.

    To change the security, select the key to be deleted and go to the security menu option and choose permissions. Make sure you have full control access. You can set this access to everyone as it will be deleted and permissions will no longer be an issue.

    Entries for 32 bit system:

    Agent:
    HKEY_LOCAL_MACHINE\SOFTWARE\APC\PowerChute Business Edition
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\agent
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{BCE9F441-9027-4911-82E0-5FB28057897D}
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_APCPBEAGENT
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_APCPBEAGENT
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\APCPBEAgent  

    Server:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A6491A4A-AAA0-4892-BFEF-ECD6CECE2FF3}
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_APCPBESERVER
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\APCPBEServer
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_APCPBESERVER
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEServer  

    Console:
    HKEY_LOCAL_MACHINE\SOFTWARE\APC\PowerChute Business Edition\console
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\console.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0F86FD09-BA63-4E45-A70B-604C1106C2F2}

    Entries for 64 bit System:

    Agent:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\APC\PowerChute Business Edition\agent
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\agent
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\agent
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{BCE9F441-9027-4911-82E0-5FB28057897D}
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAgent
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\APCPBEAgent

    Server:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\APC\PowerChute Business Edition\server
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A6491A4A-AAA0-4892-BFEF-ECD6CECE2FF3}
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\APCPBEServer
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEServer

     

    Console:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\APC\PowerChute Business Edition\console
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\console.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0F86FD09-BA63-4E45-A70B-604C1106C2F2}
     

     

    5. Exit the registry and try the installation again  

    Please note. If you want to go back to the native service or PowerChute Business Edition, you should  reinstall the agent then uninstall.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance