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The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Powerhouse Display Centre.

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    User can not successfully log into PowerChute Network Shutdown client via a web browser.

    Issue:
    Browser reports "Page cannot be displays" or the user is repeatedly asked to re-enter their login information when attempting to log into PowerChute Network Shutdown (PCNS) client via a web browser, though a correct user name and password has been entered. Upon login, the username and password form fields are cleared, and the user is not logged in.

    Product Line:
    PowerChute Network Shutdown

    Environment:
    Web browser

    Cause:
    This will occur if cookies are blocked in the browser settings.

    Solution:
    To resolve the issue in the browser:
     
    Internet Explorer - go to Tools > Internet Options > Privacy > Sites Button. Enter the IP address of the system running the PCNS client that is being blocked and click "Allow".
     
    Chrome - Settings > Show Advanced Settings > Privacy > Content Settings> Cookies > Manage Exceptions. Enter the IP address of the system running the PCNS client that is being blocked and click "Allow".
     
    Firefox - cookies are not blocked by default in Firefox.
     
    Safari - cookies are not blocked by default in Safari.
     
     
    You should now be able to successfully log in to PowerChute via the web browser.
     

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