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    PowerChute Business Edition: Disconnecting the 940-0128D Cable Causes Low Battery Event

    Issue:
    PowerChute Business Edition disconnecting the 940-0128D Cable Causes Low Battery Event

    Product Line:
    PowerChute Business Edition
    940-0128D cable
    Smart-UPS

    Environment:
    All supported OS

    Cause:
    When the 940-0128D cable is disconnected from the UPS, it mistakenly triggers a Low Battery event in the PowerChute software.

    Solution:
    Stop PowerChute before disconnecting the cable.

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