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    Default administrator authentication phrase used by PowerChute Network Shutdown to communicate with the Network Management Card

    Issue:
    What is the default administrator authentication phrase used by PowerChute Network Shutdown to communicate with the Network Management Card?

    Product Line:
    PowerChute Network Shutdown
    Network Management Card

    Environment:
    All supported OS
    Network Management Cards AP9617, AP9618, AP9619, AP9630, AP9631, AP9635

    Cause:
    Security

    Resolution:
    The administrator authentication phrase used by PowerChute Network Shutdown (PCNS) should be the same as that used in the NMC. The default used by the NMC is: admin user phrase.

    The authentication phrase must be at least 15, but no more than 32 characters. You must use ASCII characters A-Z, a-z, 0-9.

    Background:
    If you change the authentication phrase in PCNS, you must also change it on the NMC (otherwise, PCNS and the NMC will not be able to communicate). If you are using a Redundant Smart-UPS, Multiple Symmetra, or a Parallel UPS configuration, all of the NMC authentication phrases must be the same.

    Note: You can set the authentication phrase value in the NMC user interface:

    In v3.x - UPS tab, under PowerChute --> Configuration
    In v5.x - UPS tab, under Configuration --> Shutdown
    In v6.x - Under Configuration --> Shutdown
     

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