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    Native serial shutdown on Microsoft Windows OS

    Issue:
    Not able to configure Native serial shutdown on Microsoft Windows OS.

    Product:
    Native serial shutdown

    Environment:
    Microsoft Windows Vista, Windows 7, 8, 10, Windows server 2008, 2010, 2012, 2016

    Cause:
    Microsoft has removed the serial UPS support from its operating systems.

    Solution:
    For Smart-UPS switch connection type and use USB or install PowerChute Business Edition.
    For Back-UPS use USB or if the Back-UPS is compatible with serial communications use USB to Serial converter. 

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