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    Schneider Electric's Technical Support Policy for Older Versions of PowerChute Software

    Issue:
    What is Schneider Electric software support policy?

    Product Lines:
    PowerChute Network Shutdown,
    PowerChute Business Edition,
    PowerChute Personal Edition,

    Environment:
    All supported OS

    Cause:
    Informational

    Solution:
    When new versions of software are released, Schneider Electric will continue to provide full technical support to customers for the previous version for a minimum of 1 year after the new version is released. In practice, Schneider Electric typically goes far beyond this stated commitment, but this 1-year policy is stated here so customers may take it into account for planning purposes.

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