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    How to Brain Dead a Back-UPS unit. (Full UPS Logic Reset)

    Issue:

    To brain dead a Back-ups is to purge the charge in the brain of the UPS.

    Product Line:

    Back-UPS, Back-UPS Pro

    Environment:

    All serial numbers.

    Cause:

    Troubleshooting procedure often prescribed to clear some faults or unwanted behaviors.

    Resolution:

    To do this, follow the below procedure;
      1: Disconnect any attached load.

    2: Unplug the UPS from the wall socket.

    3: Disconnect the UPS' internal battery.

    4: Push and hold the ""On"" button on the UPS for 5 seconds

    5: Reconnect internal battery.

    6: Plug UPS in to known good power source.

    7: Turn UPS on.


     

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