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    NetBotz appliance firmware upgrade or downgrade causes USB-attached external storage data loss.

    Issue:

    NetBotz appliance firmware upgrade or downgrade causes USB-attached external storage data loss

    Product Line:

    NetBotz

    Environment:

    All versions

    Cause:

    Not Provided

    Resolution:

    When upgrading (or downgrading) any version of NetBotz firmware when the running version has been configured to support USB-attached external storage, camera capture images and alert history (graphs and other alert information) are deleted from the storage device when it is re-attached under control of the upgraded or downgraded firmware.

    Workaround: Use network-attached storage instead (Windows share or Unix NFS).

    Fix Status: No fix available.
     

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