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    When Exporting a report from ISX Central to view in Microsoft Excel using Chinese UI, some strange characters may exist.

    Issue:
    When Exporting a report from StruxureWare Data Center Expert using Chinese UI to view in Microsoft Excel, some strange characters may exist.

    Product Line:
    InfraStruxure Central
    StruxureWare Data Center Expert

    Environment:
    ISXC / DCE any version

    Cause:
    Configuration changes required in Excel

    Resolution:
    To view the export properly the user must do the following within Excel:
    "Data" > "Import External Data" > "Import Data" > (select the file) "Open"

    Then change the "File origin" to "936 : Chinese Simplified (GB2312)"

    Issue initially reported in 2009 and newer versions have not been tested.
     

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