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    Data Center Expert | Deleting a device causes all associated information to be deleted.

    Issue:
    Deleting a device from StruxureWare Data Center Expert causes all associated sensors and historical data to be deleted.

    Product Line:
    NetBotz Central (NBC)
    InfraStruXure Central (ISXC)
    StruxureWare Central (SWC)
    StruxureWare Data Center Expert (DCE)
    NetBotz Appliances (NB)
    Network Management Cards / 3rd party devices

    Environment:
    NBC, ISXC, SWC, & DCE (all versions)
    NetBotz Appliances
    SNMP Devices
    Modbus TCP/IP Devices

    Cause:
    When a device (NetBotz, SNMP, Modbus TCP/IP) is deleted all associated information for the device is purged from the server's database. This means that all historical sensor data, alert data, and surveillance data will be deleted.

    Resolution:

    If historical data must be kept for a device the device CAN NOT be removed from the software.  Once the device is deleted the sensors and historical data are also removed.  There is no workaround at this time.
     

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