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    The SMT series of SmartUPS units are unable to use a low battery signal time of greater than 23 minutes.


    Issue:

    SMT series of SmartUPS units are unable to use a low battery signal time of greater than 23 minutes.

    Product Line:

    Smart-UPS

    Environment:

    All SMT models, All Serial Numbers

    Cause:

    Product design

    Resolution:

    The maximum low battery signal time allowed by the ""SMT"" series of SmartUPS units is 23 minutes. If it is set to higher than this the alarm will not sound until the runtime is less than 23 minutes. This is a technical limitation of the UPS.

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