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    Serial Communication Cable used for SURTD model UPS models

    Issue:
    Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS?

    Product Line:
    • Smart UPS Online models with the following model prefix:
      • SURTD

    Environment:
    • All serial numbers
    • All firmware versions

    Cause:
    Users may need to order a spare communication cable or verify the correct part number.

    Resolution:
    The SURTD online UPS models use an RJ-45 to DB-9 Serial Cable. The part number is 940-1525A and as a spare part through most resellers or distribution channels using the part number 0J-940-1525A.

    This communication cable is shipped with a new UPS.

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