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    What is the standard warranty for Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?

    Issue:
    What is the standard warranty for  Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?

    Product Line:
    Altivar and Altistart

    Environment:
    All

    Cause:
    Warranty for Drives and Soft Starters

    Resolution:
    These products have a 18 month warranty from the date of purchase.
    If there is no purchase order number to prove the date of purchase then the date code in the serial number will be used.
    Training technicians are told that products get 18 month standard warranty from date of invoice. With Authorized Startup they get an additional 6 months (parts only) from Invoice, unless it`s beyond warranty then 6 months from date of startup.
    Other terms and conditions apply. Please contact the point of purchase or the SquareD sales office for additional details.

    Extended product warranty may be purchased through the distributor or SquareD field sales office.
    This should be noted on the original order number for tracking purposes.


    CTA-ID : 2002227

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