eCatalogue Edition 2 - 2010

Explore the Clipsal eCatalogue Frequently Asked Questions below.


Questions


 

eCatalogue

An error occurred while processing the file ‘BROCHUREINFORMATION.SQL’

 If you are receiving the following message: An error occurred while processing the file ‘BROCHUREINFORMATION.SQL’ simply press the "Enter" key on your keyboard to resolve the issue.

While installing eCatalogue, error 1304, 1935, 2350 OR 2980 occurs

 
  • Cancel the eCatalogue installation, making sure there are no errors displayed on screen.
  • Insert Disc 1 of the eCatalogue (if it's not already in the drive).
  • Open “My Computer”.
  • Right click’ the CD-ROM drive ‘clipsal.ed01a’ and select “Explore”.
  • The clipsal.ed01a window opens, displaying the contents of Disc 1 of the eCatalogue.
  • Locate and then Double click the dotnetfx.exe file to begin the installation of Microsoft .Net Framework 2.0
  • Wait for the dotnetfx.exe file to finish installing. When the dotnetfx.exe file has installed you are ready to begin the installation of the eCatalogue.
  • Select the GoClipsal.EXE file to begin the installation of Disc 1 of the eCatalogue and follow the prompts to complete the installation.

clipsal ecatalogue

Are you having trouble solving your problem?

Clipsal eCatalogue Help Desk on 1800 806 668 (8.30am-5pm ACDT) or ecatalogue@clipsal.com.au